Our Returns, Refunds & Complaints Promise
Florist Bellingham Fresh Flowers Guarantee
As a trusted local florist serving households and businesses throughout Bellingham, we are dedicated to ensuring every flower arrangement leaves our store at peak freshness. With our Fresh Flowers Guarantee in Bellingham, your satisfaction is always our priority, and we’re committed to providing the highest quality blooms with every order.
Damaged-on-Arrival Policy
We take exceptional care in preparing and delivering our flowers, but, rarely, items may be damaged in transit. If your flowers or arrangement arrives damaged, please let us know as soon as possible on the day of delivery. To help us resolve the issue quickly, take a clear photograph of the damaged item and its packaging. Our team will review each case individually to offer a prompt solution in line with our dedication to quality and service.
Freshness Window
At Florist Bellingham, every bunch is hand-selected to ensure maximum freshness. We guarantee that our flowers will last at least five days with proper care, as outlined in our care guide provided with each order. Should your flowers show signs of wilting or lose freshness within this window, please contact us so we can make things right.
Refund and Replacement Options
Your experience with our arrangements matters to us. We offer a choice of a full refund or a replacement bouquet if your order is damaged on arrival or fails to meet our Fresh Flowers Guarantee in Bellingham. Simply provide your order details and supporting photos where applicable. We aim to resolve these cases quickly and efficiently, so you can enjoy your flowers worry-free.
Complaints Process
We value your feedback and welcome the opportunity to address any concerns. If you are dissatisfied with any part of your Florist Bellingham experience, please reach out to us as soon as possible with your order number and the details of your concern. Our dedicated team will review your complaint and respond promptly, providing clear information on how we plan to resolve the matter. Rest assured, your satisfaction is our guiding principle.
Trusted Local Service in Bellingham
Florist Bellingham is proud to be a reliable floral partner for the Bellingham community. Whether decorating your home, brightening your office, or celebrating a special occasion, we bring care to every arrangement. Our transparent returns, refunds, and complaints process reflects our ongoing commitment to delighting customers with consistently fresh flowers and attentive service. Thank you for supporting your local Bellingham florist – your trust inspires us to bloom brighter every day.
